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Forum Discussion
jdharrisonsouth
Jan 02, 2025Guide
RBE971 reboots
RBE971 randomly rebooting daily. Sometimes it will reboot and come back on line after 2-3 minutes of disruption - other times the wireless for router & 2 satellites completely shuts off and must be...
- May 01, 2025
And hows your system doing?
jdharrisonsouth wrote:
All quiet here - no reboots - still monitoring...
donawalt
Mar 18, 2025Mentor - Experienced User
jdharrisonsouth Did you disable ALL the logging options, per the prior posts from Furry and me? I have gone about 70 days now with no reboots/crashes since doing so. This could solve the problem for now, and would be important if it did not.
jdharrisonsouth
Mar 18, 2025Guide
I had been trying to stick with Netgear Support if their recommendations (keep logging on) were conflicting with the recommendations in the community....
I need to revisit that approach - especially with the lack of progress on the support case
- donawaltMar 18, 2025Mentor - Experienced User
jdharrisonsouth Logging (the kind you send support) should not be running all the time. If something occurs, you can turn on logging for 5 minutes and get everything they need. Logging on all the time will make huge files of data. Be sure on the debug page for the router AND satellites, these are turned OFF (first image) and all the logging checkboxes are unchecked on the router admin web page, advanced tab, advanced section, logs (second image):
- FURRYe38Mar 19, 2025Guru - Experienced User
Please give a try to what donawalt mentioned and let us know if this stops the reboots.
jdharrisonsouth wrote:
I had been trying to stick with Netgear Support if their recommendations (keep logging on) were conflicting with the recommendations in the community....
I need to revisit that approach - especially with the lack of progress on the support case
- jdharrisonsouthApr 18, 2025Guide
Netgear support did come back and say after review of all the logs that had been sent they were approving an RMA. The RMA is in process now.
I can check back to confirm in here if replacing the router finally resolves the rebooting issue.
- FURRYe38Apr 18, 2025Guru - Experienced User
Good, let us know how it turns out.