NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jdharrisonsouth
Jan 02, 2025Guide
RBE971 reboots
RBE971 randomly rebooting daily. Sometimes it will reboot and come back on line after 2-3 minutes of disruption - other times the wireless for router & 2 satellites completely shuts off and must be...
- May 01, 2025
And hows your system doing?
jdharrisonsouth wrote:
All quiet here - no reboots - still monitoring...
jdharrisonsouth
Apr 24, 2025Guide
All quiet here - no reboots - still monitoring...
FURRYe38
May 01, 2025Guru - Experienced User
And hows your system doing?
jdharrisonsouth wrote:
All quiet here - no reboots - still monitoring...
- jdharrisonsouthMay 01, 2025Guide
RMAd router did reboot unexpectedly once since install... however the symptoms were slightly different.
Post repalcement of the router, I've had stabiliyt issues with satellites.
The Satellites have been powered down. I'm just running the whole house with the router alone - and THAT has been pretty stable.
Will probably give it another few days/week and see about adding one satellite to see if I can get a 1+1 configuration stable....
- jdharrisonsouthMay 01, 2025Guide
When I was having satellite trouble, the status light would regularly just flash white - like it was booting. But the web interface on the router seemed to show the satellite still connected... with no clients. Assuming some lag in status when the satellite reboots.
But when a satellite got like this, it kept flashing white... never did finish what I thought was the boot cycle.
That's why they are both off currently. I'll do a factory reset on one and try to bring back on line probably over the coming weekend.
- FURRYe38May 01, 2025Guru - Experienced User
Ok, keep us posted on the RBS.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰What channel configurations are currently set on the router?
You might reset the entire system while both RBS are connected and let the system fully come to ready and get any FW updates on the RBS as well, if needed. I would do this with the RBS near the RBR or same room, say 15 feet away.
You can follow this PDF Guide to run thru the reset process.