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Forum Discussion
srajam
Nov 09, 2023Aspirant
RBE973S - Dropping wifi
My Pixel 7 Pro continuously drops wifi connection to my new Orbi BE27000 mesh router that i installed 3 days ago. While the phone connects and remain connected to the guest network, it doesn't like t...
FURRYe38
Nov 09, 2023Guru - Experienced User
Does this happen with the RBS turned OFF?
Is this the only device having this problem?
What channel configurations are currently set on the router?
Did you set up the Orbi system for same SSID name and PW as what was used on the prior wifi router system?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message
- srajamNov 09, 2023Aspirant
Does this happen with the RBS turned OFF? I haven't tried.
Is this the only device having this problem? All other mobile devices appear to have stable connection including other IOT devices.
What channel configurations are currently set on the router? 40Did you set up the Orbi system for same SSID name and PW as what was used on the prior wifi router system? Yes. Previous Mesh system has been powered down.
- FURRYe38Nov 09, 2023Guru - Experienced User
Ok. Thank you for the feedback. Please keep an eye on your forum email.