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Forum Discussion
Solved
Buffering Issues
I replaced my ORBI RBR50 mesh system with ORBI 970 Series WiFi 7. When playing or streaming videos, it keeps buffering and I have to turn WiFi off and switch back to 5G Network. It's annoying. Not...
- Hello Stallion69,
I understand that you are having issues with your RBE971 with video streaming. We have a new firmware for the North American region that may resolve this issue. At your earliest convenience, please upgrade to firmware version 9.12.4.16. Please be sure to upgrade the firmware on the attached satellites before the router.
Firmware Version 9.12.4.16 for RBE970/971 download link:
https://kb.netgear.com/000066418/RBE970-RBE971-FiOrbi rmware-Version-9-12-4-16-for-NA-Region-Only
Please visit the link below for step-by-step instructions on upgrading the firmware on your Orbi Mesh System:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community Team
Hello Stallion69,
I understand that you are having issues with your RBE971 with video streaming. We have a new firmware for the North American region that may resolve this issue. At your earliest convenience, please upgrade to firmware version 9.12.4.16. Please be sure to upgrade the firmware on the attached satellites before the router.
Firmware Version 9.12.4.16 for RBE970/971 download link:
https://kb.netgear.com/000066418/RBE970-RBE971-FiOrbi rmware-Version-9-12-4-16-for-NA-Region-Only
Please visit the link below for step-by-step instructions on upgrading the firmware on your Orbi Mesh System:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community Team
I understand that you are having issues with your RBE971 with video streaming. We have a new firmware for the North American region that may resolve this issue. At your earliest convenience, please upgrade to firmware version 9.12.4.16. Please be sure to upgrade the firmware on the attached satellites before the router.
Firmware Version 9.12.4.16 for RBE970/971 download link:
https://kb.netgear.com/000066418/RBE970-RBE971-FiOrbi rmware-Version-9-12-4-16-for-NA-Region-Only
Please visit the link below for step-by-step instructions on upgrading the firmware on your Orbi Mesh System:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Best,
Kevin
Community Team
If still see issue with V9.12.4.16, please message me privately, I will provide you a trial firmware that may potentially help your issues
Best,
Straq
The new update seems to be working. Thank you very much.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡Thank you very much...
