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Forum Discussion
Re: Experiencing disconnects and slow loading on iPhone 14's
I 'upgraded' to the Orbi 970 in April 2024. I am running the (2 unit) system in Access Point mode (as I have a lot of existing infrastructure including a very good (wired) router). Multiple issues wi...
Um, yeah. I'm very familiar with how a 'guest' network should work (and how it should be implemented). Sadly, while you can indeed enable the guest network when the Orbi is in AP mode it is riddled with crippling issues:
1. The Orbi router unit acts like a router and provides DHCP, DNS and NAT to the guest network. This is very bad (in AP mode).
2. The Orbi uses a fixed IPv4 subnet for the guest network. This is bad - it needs to be configurable.
3. The Orbi DHCP for the guest network does not support any kind of configuration, so no static mappings, no control of IP range handed out, ... Bad, bad, bad.
4. The Orbi DNS for the guest network is not configurable. It simply forwards DNS requests from clients on the guest network to whatever DNS servers the Orbi 'router' was given from the DHCP server that handed out its address (on the main internal network). Typically these will be internal network DNS servers so you immediately have a security issue - a DNS leak - since clients on the guest network can now resolve the names (and reverse addresses) of systems on the main internal network. Terrible.
5. The guest network has zero IPv6 capability and in fact the guest network actively blocks IPv6 traffic.
Guest Network doesn't have any advanced configurations and is designed to be on it's own subnet, router or AP mode as this is designed to isolate GN from the main WLAN for security reasons. Been like this for a long time. Due to transitory behaviors of devices connected to the GN, I presume NG doesn't support IPv6 on the GN as there is really no need for it since the intent of general use of the GN is transitory and temporary for most systems. Guests come and go and at most, IPv4 is sufficient to get guests connected to internet resources.
Possible that this system may not fit your needs. You may need to find something that does.
You'll need to keep in contact with NG support on the iPhone issue.
I just fixed mine by disabling AX features on 2.4ghz and 5ghz here:
It was driving me insane, I had an iPad and three iPhones that kept disconnecting. This solved my problems, maybe it will help with yours.
What model phone and pad do you have? iPhone 14?
What iOS is loaded on them?
What Orbi model system do you have?
What FW is loaded on the system?
RichieKB85 wrote:
I just fixed mine by disabling AX features on 2.4ghz and 5ghz here:
It was driving me insane, I had an iPad and three iPhones that kept disconnecting. This solved my problems, maybe it will help with yours.