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Forum Discussion
sgarr
Dec 05, 2023Star
I have spent weeks trying to get my pixel 8 pro to work on the orbi 970
I have spent weeks trying to get my pixel 8 pro to work on the orbi 970. When I first got it every time the pixel would connect to the router, the router would immediately reboot. They gave me beta f...
TheBlackTruth
Sep 10, 2024Aspirant
Same here. They have been yanking me around with an open ticket and about half a dozen beta FW updates for the better part of 6 months now with zero insights as to what is wrong or why this is happening.
I have a Pixel 8 pro and also an iphone 15 I test with.
These taken within a minute of each other (pixel 8 pro on the left of course).
The behavior resets after toggling wifi off/on and then it occurs again with no particular trigger identified. This seems to happen with other google devices as well such as my google TV, etc.
rushman
Sep 19, 2024Aspirant
I just switched from an iPhone to a pixel 9 pro fold and this issue started happening. It has been happening with eight my wife pixel 8 since we got the system but you know because it wasn't happening to me, I didn't give it a whole lot of attention. Super frustrating and super frustrating that there hasn't been a fixed despite so many people having the same problem very disappointed
- FURRYe38Sep 19, 2024Guru - Experienced User
"We are aware that there have been issues reported with Google Pixel 8 on the Orbi Mesh 970 network. Please be advised that our engineers are diligently working with Google on a fix for this issue.
We appreciate your patience!"
- FURRYe38Nov 12, 2024Guru - Experienced User
Can anyone with this particular phone give feedback on weather newer FW fixes this or not?
970 series FW released to the public today: https://community.netgear.com/t5/Orbi-WiFi-7-BE-Mesh-Systems/New-RBE970-RBE971-Firmware-Version-9-12-4-16-Released/td-p/2404369/jump-to/first-unread-message
- AbbasRazaNov 13, 2024Guide
Just installed this FW yesterday manually. So far so good. Haven't seen any drops on my pixel 9 pro and pixel 9. Speeds are running normal and I didn't see the message "No internet connection on my ssid" when i move between router and satellite. Will observe for 1 week and get back to you with my final findings. Looks like NG finally fixed this issue once and for all 🙂 (crossing fingers)
- AbbasRazaNov 14, 2024GuideSadly I have to take my words back ..... I got the same disconnect from internet message once again on my pixel 9 pro twice today . Looks like this new FW is a complete dud. SMH
- TOPS119Nov 20, 2024Luminary
Well my phone only connects to the lot network cannot connect to the main wifi this is crazy upgraded to the latest firmware same issue won't even connect...