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Forum Discussion
Intermittent connectivity/latency spikes/disconnects
Recently upgraded to a new mesh - orbi 972 - to replace an “aging” 850 series. I was excited to pump enhanced 6E around the home as well as the (on paper) stronger wireless backhaul setup. Sadly my ex...
Is that for the 970 series? I’ve not been sent either way. It’s been 5 weeks now since the last update from NG on my ticket, despite my prompts. Shocking really.
It's for the 770 and it's been out there a couple weeks. I hope it's got our fix and will hit the support site soon.
https://community.netgear.com/t5/Orbi-WiFi-7-BE-Mesh-Systems/Rbe770-771-new-firmware-V10-5-16-3/m-p/2430046
https://community.netgear.com/t5/Orbi-WiFi-7-BE-Mesh-Systems/Rbe770-771-new-firmware-V10-5-16-3/m-p/2430046
- Ah, I’m on the 970 series, but the fact this is affecting both 770 and 970 is probably a good thing, it’s a consistent issue and hopefully something they can fix with a fw update.
- Yeah that makes me think that they've got to address this if they don't want sales impacted. I'm giving it another week knowing now that they are well aware of this issue or should be. After that I'm returning my system since I'm in the return window from my purchase still.
I wish I had a direct line to their engineers. This needs to be brought to their attention no questions asked.