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Forum Discussion
Intermittent connectivity/latency spikes/disconnects
Recently upgraded to a new mesh - orbi 972 - to replace an “aging” 850 series. I was excited to pump enhanced 6E around the home as well as the (on paper) stronger wireless backhaul setup. Sadly my ex...
It's incredibly frustrating. I've had this case open for ~6 months now odd now and it's just a revolving door of the same suggestions. Genuinely if there was a way I could return this and get my £1500 back I would, but I've sunk so much time and money into this I just want it to work, becuase when it does - it's ridiculously fast.
But this hourly latency thing combined with ongoing iphone problems and the general level of instability is boggling. I even stupidly paid for the 3 year ProSupport, which ironically, is anything but. At least I get another 3 years of them asking if I've tried rebooting it 😂
I can't believe it's been going on that long for you. At least they should be able to point at what process is causing the issue. I've recently established an even stronger connection between this satellite and the main router and it's still doing the exact same thing. I noticed wired satellite traffic spikes latency about 100 ms but doesn't have any packet loss during the events.
I DM'd one of the netgear engineers who had posted recently on reddit just linking to my post there and pointing out those here, didn't get an acknowledgement. I hope they see it.
I'll be returning my system before the return window next week if we don't have an answer as to at least what it is. I can't afford to miss that window if this issue isn't going to be fixed.
I DM'd one of the netgear engineers who had posted recently on reddit just linking to my post there and pointing out those here, didn't get an acknowledgement. I hope they see it.
I'll be returning my system before the return window next week if we don't have an answer as to at least what it is. I can't afford to miss that window if this issue isn't going to be fixed.