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Forum Discussion
Intermittent connectivity/latency spikes/disconnects
Recently upgraded to a new mesh - orbi 972 - to replace an “aging” 850 series. I was excited to pump enhanced 6E around the home as well as the (on paper) stronger wireless backhaul setup. Sadly my ex...
It's incredibly frustrating. I've had this case open for ~6 months now odd now and it's just a revolving door of the same suggestions. Genuinely if there was a way I could return this and get my £1500 back I would, but I've sunk so much time and money into this I just want it to work, becuase when it does - it's ridiculously fast.
But this hourly latency thing combined with ongoing iphone problems and the general level of instability is boggling. I even stupidly paid for the 3 year ProSupport, which ironically, is anything but. At least I get another 3 years of them asking if I've tried rebooting it 😂
For my case of this same issue, multiple different brands and kinds of devices connected to all 3 wireless bands on the satellite experience the hourly issue. Latency spike and packet loss to the satellite and main router (and also internet hosts as well). It lasts 20-30 seconds. The band is not switching and the wifi connection is not being lost.
All traffic is affected not just ICMP. I'm just using PingPlotter to characterize what I first noticed during zoom calls and gaming.
The satellite stays online. Directly attached devices via ethernet to the satellite experience an increase in latency of 80-100 ms during the event to the main router but no lost packets. There's no spike in latency to the satellite at all from the wired device(s).
All traffic is affected not just ICMP. I'm just using PingPlotter to characterize what I first noticed during zoom calls and gaming.
The satellite stays online. Directly attached devices via ethernet to the satellite experience an increase in latency of 80-100 ms during the event to the main router but no lost packets. There's no spike in latency to the satellite at all from the wired device(s).