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Forum Discussion
Re: Interruption every hour
I'm getting the same exact symptoms, precisely, but in router mode not AP mode and with wireless backhaul not wired. Also an Orbi 770 system. I've tried the two previous firmware and the latest. All d...
Who is your ISP your connected with?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
This maybe a specific ISP or ISP interoperability issue between there equipment and the Orbi RBR.
Others along with myself are not seeing this issue. However my 770 series is connected to a DOCSIS modem, CAX30 in modem mode. Mines been online with current released FW since around the 1st of Feb of this year. I would have seen a long duration in uptime however had a recent construction event in the backyard that was an accident so the ISP had to come and fix it. So my uptime started over last week. 🙄
Local traffic is being interrupted first and foremost, wired traffic from the satellite is not being interrupted only slowed down. I don't see how this would be to do with the ISP or equipment. WAN uptime on the stats screen is not resetting when this occurs. DHCP lease on WAN is 24 hours. I changed cable modems recently from a Puma 6 chipset modem to a 2022+ Arris DG6450. The Orbi system did the same hourly thing on both. It also does the same thing with the cable modem/gateway in bridge mode vs router mode (double NAT). Another person reporting this issue changed ISPs / connection types entirely and the issue persisted.
You can see the ping plot going to the main RBE771 router from a 6 GHz laptop connected to the RBE770 satellite. All devices experience the outage at the same time, but a wired 2.5Gbe device into the satellite is minimally impacted (only seeing somewhat elevated latency to the router but no packet loss or 500+ ms latency).So this same test with wireless and wired to the RBR shows same or similar results with the RBS turned OFF?
And with the ISP modem in bridge mode, the RBR shows good uptime and wireless and ethernet connected work here with out any interruptions?
Was this happening as well before you changed out the ISP modem to this newer gateway modem?
