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Orbi 870 + 2 Sats - strange issue with not showing devices connected
So, I just moved from an older Linksys Gen 2 mesh system. It was pretty solid but wife wanted greater speeds for her work. So, I just upgraded to the Orbi 870. When I log into my OrbiNet, it states t...
Updates. :) Thank you again for your help! It ended up working out.
Cat5 seems to be lighting up 2.5Gb on my backhaul and for the rest of the house.
I changed the placement of the main router to the front of the house on the first floor, pointing to the back of the house, where there is a sattelite, also on the first floor.
For the sat on the second floor, I aslo placed it at the front of the house, pointing to the back of the house. The back of the house on the second floor doesn't have that many smart devices that need IPs as they are "Matter / Zigbee" paired on my main house hub.I also disabled MAC Randomization on my devices.
I can now see all the devices on OrbiNet and also on my phone app.
So, I would say problem solved! :)
Again, I just want to thank you and this community for the assist and guidance. It was very helpful! :)
-Lutra
I have Orbi 870 also. I would be wary of the app and/or website not accurately showing all the connected devices or IP addresses, yet everything in your home network is working (which is what matters). So don't rush into factory resetting so much unless your devices are disconnected and lacking internet access. The Orbi app, in particular, may display incorrect information but I find that usually orbilogin.com website is accurate. If in doubt also try accessing the website from a different phone/laptop. If the satellites are connected (blue or no light) then they have IP addresses, despite what may be displayed.
Thank you for the reply Mikey94025!
Totally agree with you. The app however was starting to show all my devices now when it wasn't before - not sure where that came from. LOL. However, the device list is still incomplete. Regardless, NG needs to fix these basic needs of the user. I suppose as a "power user" this is unacceptable IMO. I need to know what's connected to my network and what their IPs are. The mobile app / OrbiNet.com/.net isn't accurate either. So... yea.
Thank you for your time to reply. It's much appreciated.
-Lutra