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Forum Discussion
userguy
Feb 14, 2025Tutor
Re: Orbi 970 Wired Backhaul not Woking
I'm not even doing 10g backhaul, it doesn't work using 1 gig, from what I've seen. Just bought an Orbi 970 with two satellites. I've upgraded to firmware 9.12.5.3 on RBR and RBS. I'm running in A...
userguy
Feb 14, 2025Tutor
Page 23-23 shows the connection if in Routing mode, not access point mode. Which ports should I be using on the RBR for this to work? Same for the RBS in Access Point mode? Does it make a difference?
FURRYe38
Feb 14, 2025Guru - Experienced User
Regardless of router mode or AP mode, the WAN port is needed to connect to the primary internet host, then the RBS when ethernet connected have to be connected behind the RBR. IF there is a switch needed, this switch needs to be connected behind the RBR on one of the LAN ports.
- userguyFeb 14, 2025Tutor
Which is the WAN port in access port mode? I am using the yellow "10g" port on the RBR, labelled 10g internet. When connected there, I can ping it and it works. This works if both SBS units are not connected to ethernet. Is this port unusuable in access point mode? Should the ethernet cable that goes to the Netgear switch be one of the "Ethernet" ports? What about the RBS? There is one 10g port and two Ethernet 2.5 gig ports.
The RBR has an Internet 10g port, an ethernet 10g port, and four ethernet 2.5g ports. I have the RBR connected to the Internet 10g port and I can ping it and manage it just fine...UNTIL either satellite is connected to ethernet. Then the Orbi app is unable to see the RBR, but I can still access the RBR via a web browser from a computer on the network or even a wireless phone.
- FURRYe38Feb 14, 2025Guru - Experienced User
It's the one marked 10Gb Internet port which is the Yellow one.
Use the 2.5Gb ports on the RBS.
- userguyFeb 14, 2025Tutor
I made sure the cable from the network switch is into the 10g yellow port, and it was. If I move the LAN cable to any other port on the RBR, then the RBR itself goes up/down on the network until it eventually stops responding to pings. Moving the cable back to the yellow 10g internet port brings it back and things are stable AS LONG AS no ethernet cables which come from the LAN are connected to the RBS units. I can try to setup everything in a "lab" in routing mode. I suspect that would work and it is only access-point mode where this isn't working correctly. Without visibility into what the RBR sees (arp tables and interfaces), there isn't much information I can provide other than it doesn't appear to work in access point mode with an ethernet backhaul for the RBS units.
It's strange (to me) that the Orbi app can't connect to the RBR if EITHER SBS unit have an ethernet cable attached. The web ui is working from a browser on the same phone (but no satellites are shown as connected).
I noted when I connected the SBR to one of the OTHER (non yellow 10g internet) ports, it saw other wired connections on the network (main router, for example). It does NOT see any other devices that are on the same lan. That sounds like it's doing vlan tagging or something? The only devices the SBR saw were other wired connections that I had plugged into the RBR when I'm using the yellow 10g internet port. It did not show the router or any other wired device on the network.
My Asus routers DO show all the wired devices on the network when connected using the same cables. So, the RBR interface isn't doing things right when it comes to running in access point mode with the interfaces on the SBS units connected to ethernet.