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Solved
RBE970 wired backhaul
Been trying for a few days to get one of the Satellites to connect with a 10Gbe wired backhaul. The culprit is the add on. Lastest FW, brand new system. It will connect plugged in directly to 973 rout...
We have a fix for Managed Switch issue. You do not need to do any changes on Orbi side. However, there is probability some managed switch might have looping protection, this will need to be disable. We will be writing a KB article regarding this. In the meantime, please reach out to me directly to receive latest firmware with the managed switch fix
Hi There,
Engineering Team here. We currently have issues with managed switch. We are looking to fix this as soon as possible in the next firmware release. Please note latest firmware is V9.10.2.3. This does not have fix for managed switch. In the meantime if can use an unmanaged switch that will be great or use wireless Backhaul. Once we have a fix I will share firmware with you directly so you can use your managed switch right away.
Engineering Team here. We currently have issues with managed switch. We are looking to fix this as soon as possible in the next firmware release. Please note latest firmware is V9.10.2.3. This does not have fix for managed switch. In the meantime if can use an unmanaged switch that will be great or use wireless Backhaul. Once we have a fix I will share firmware with you directly so you can use your managed switch right away.
Thank you for the response. The only reason I went with a managed switch was because it has 10Gbe capabilities and when I had my nighthawk X10 there was an SFP connection from router to switch. There are no restrictions set up on the switch, It’s a netgear and just like it was as it came out of the box. Since my Nighthawk has been retired it’s a cat8 feeding into the switch from the 970 Router. There is still one SFP connection to my NAS. The switch is a Netgear Prosafe XS708T.
I suspected there was an issue that hasn’t been addressed as this exact configuration worked flawlessly with the Orbi 960.
Thanks again for the reply, I’ll just continue to run that satellite with a wireless backhaul and wait for a FW update that addresses this issue.
I suspected there was an issue that hasn’t been addressed as this exact configuration worked flawlessly with the Orbi 960.
Thanks again for the reply, I’ll just continue to run that satellite with a wireless backhaul and wait for a FW update that addresses this issue.
Check this manages switch Web UI for the following features, IGMP protocol and Green Ethernet. If his switch has these two items and are adjustable, disable them and see if this helps the RBS with ethernet backhaul.
JustinThyme wrote:
Thank you for the response. The only reason I went with a managed switch was because it has 10Gbe capabilities and when I had my nighthawk X10 there was an SFP connection from router to switch. There are no restrictions set up on the switch, It’s a netgear and just like it was as it came out of the box. Since my Nighthawk has been retired it’s a cat8 feeding into the switch from the 970 Router. There is still one SFP connection to my NAS. The switch is a Netgear Prosafe XS708T.
I suspected there was an issue that hasn’t been addressed as this exact configuration worked flawlessly with the Orbi 960.
Thanks again for the reply, I’ll just continue to run that satellite with a wireless backhaul and wait for a FW update that addresses this issue.- Brand and model are listed at end of last reply. I’ll login to it and see what’s in there. As of now it’s at default. I’ll report back when I get a chance to mess with it. Thanks for your reply.
- The is no IGMP and Green is disabled. While it is a managed switch I’m not using any of the managed features. Getting a 10Gbe switch is difficult if you want multiple 10GBe connections. This one has 4 with the other 4 being 10/100/1000.
Any chance you happen to have a general non managed 1000Mbps switch you can testing in place of the NG switch? Just to see if problem continues or not. I would hope not.
I have the two 10Gb switches in my signage that I use with my 970 series. GS110MX and XS505M. No issues seen with them to date.
