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Forum Discussion
Re: RBE971 constant ethernet disconnections
My Orbi router is connected by ethernet to my Xfinity modem. The connection between the two periodically gets lost for a few minutes. What’s the fix?
Does the front LED turn RED or PINK when this happens?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Aaronsl wrote:
My Orbi router is connected by ethernet to my Xfinity modem. The connection between the two periodically gets lost for a few minutes. What’s the fix?