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Re: RBE971 drops offline & reboots continually, ready for return
Well seven months later the issue really hasn’t been fixed but just reduced in frequency. I’m seeing both WiFi and wired networks go down at the same time for 3-5 minutes at random every 1-5 days. Aft...
Does the front LED on the RBR turn PINK when this happens?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Is IPv6 enabled or disabled on the RBR?
Others have posted that putting a USB fan on top of the RBR has stopped the RBRs mysterious reboots or disconnections...Something you might try.