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Re: Slow upload speeds on router Speedtest
I installed my new 970 last Friday behind an ATT BGW320 Fiber Gateway (I have 5Gb internet service) and I’ve been experiencing the same issue. My download speeds will be 4500-4800MB, my uploads won’t ...
- FURRYe38 , After the previous firmware update (not the update you just announced in the last few days) and after that previous software update, I removed one of my two 970 Satellites (per your suggestion) leaving me with two WiFi 7 mesh nodes in a 2000 sg ft home, the Orbi App speed test results (we ultimately had already traced the issue to faulty upload speed READINGS, not an actual slow upload speed THROUGH-PUT) now correctly reflects 4700-5100Mbps upload speeds with my ATT 5 fiber-gig service.
I’ll try to find your previous post and mark my issue as resolved. Thanks for all your suggestions and assistance!
I will explain where Netgear and I are at. You will find this interesting and as bewildering as me. I installed the new Orbi 970 and 2 satellites last Friday. I went into ATT Gateway and enabled pass through and disabled lots of other options. I had internet. I used the Orbi App (WiFi 6MHz and my WiFi 6E iPhone) to test my speed through the router multiple times throughout Fri and Sat: 2100-2300 Mb Down, 650-750Mb Up. I’ve had this same Gateway and 5Gb Svc for three years, it too has an internal speed test option. Consistently for three years, Gateway to ATT server, Up and Down both 4700-5100Mb. Same result on last Fri and Sat from ATT Gateway speed test. On Sun, I checked Orbi App, WOW!! 2100-2500Mb Up and Down!! I’d made no network changes. Same results all day Sun. Yesterday (Mon) and earlier today, Orbi router internal speed test 2100-2500 down, 650-800 up!! No changes made to Network. So today I called Netgear Tech as it was slow upload again. Tech had me go to Speedtest App on my WiFi 6E iPhone (working on 6Mhz Orbi WiFi) Wow! 1900-2300 down, 2000-2300 Up!! What?? We then used Orbi App tester, back to 2100-2500 down, 650-800 up, what?? I then went to the internal ATT Gateway speed test, 4500-4900 down, 480 up?!?!? So some how the Orbi router was slowing down the packets being sent from Speedtest through the ATT Gateway to the Netgear Router. Crazy. I have no idea what speed this expensive paper weight provides me. All the above info with speed test screen shots, and some screen shots of my Orbi settings, and they had me change my DNS Server on Orbi router to Google (helped a small amount on both up /down) all went to my Case number at Netgear.
Passthrough mode appears to be equivalent to bridge mode on the BGW320:
Yes, it is annoying to have identical experiments give different results when "nothing has changed".
Did I read correctly that the AT&T feature to report down/up performance from the BGW320 itself is inconsistent?
(usually reporting 4700-5100 down/up but on at least one occasion reporting 4800/480 down/up?)
If the BGW320 is reporting inconsistent "up" rates, then.... WTF? (technical term)
The Orbi router itself, and devices connected to it, cannot achieve more than AT&T provides. If AT&T 's fiber service is inconsistent, that would seem to put the focus squarely on AT&T.
- I’ve had that exact Gateway and 5G fiber service from ATT for at least 3-years. The speed values you referenced were from the ATT gateway and were close to 5GB consistently while I was using their 5G Gateway/Router and their two 1Gb Satellites. The 480 Mb speed was when the ATT Gateway Speedtest was measuring upload packets coming from the Gateway going to the new Orbi router! The SpeedTest router was having trouble getting the packets from the fiber connection, and 3’ over and into the 10Gb Orbi WAN port!!
I think a Bridging option removes any chance of double NAT issues. With Passthrough, the Gateway still has to assign an IP (I changed the address format of my Gateway from 192.168.1.1 to 192.168.10.1 before I powered up the Orbi. But, when I look at the ATT Gateway IP assignment, ATT has assigned 192.168.10.2 to something (WAN port?) on the Orbi Router. When you check the Orbi’s App and the Router IP assignment it shows 192.168.1.1! I think that’s part of my problem, but I don’t know how to get around that having to use the Passthrough option on the ATT Fiber Gateway. So, yes, there is a difference between Bridging and Passthrough! I retired after 32 years from ATT, I know how they operate! If they have a choice to configure a product that will be easy for the customer and might make it possible to leave ATT, or make it more difficult so they have to keep the ATT product, you know what decision they will make!!