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Roc1's avatar
Roc1
Luminary
May 28, 2024
Solved

Re: Slow upload speeds on router Speedtest

I installed my new 970 last Friday behind an ATT BGW320 Fiber Gateway (I have 5Gb internet service) and I’ve been experiencing the same issue. My download speeds will be 4500-4800MB, my uploads won’t ...
  • Roc1's avatar
    Roc1
    Dec 28, 2024
    FURRYe38 , After the previous firmware update (not the update you just announced in the last few days) and after that previous software update, I removed one of my two 970 Satellites (per your suggestion) leaving me with two WiFi 7 mesh nodes in a 2000 sg ft home, the Orbi App speed test results (we ultimately had already traced the issue to faulty upload speed READINGS, not an actual slow upload speed THROUGH-PUT) now correctly reflects 4700-5100Mbps upload speeds with my ATT 5 fiber-gig service.
    I’ll try to find your previous post and mark my issue as resolved. Thanks for all your suggestions and assistance!
Roc1's avatar
Roc1
Luminary
Dec 28, 2024
FURRYe38 , After the previous firmware update (not the update you just announced in the last few days) and after that previous software update, I removed one of my two 970 Satellites (per your suggestion) leaving me with two WiFi 7 mesh nodes in a 2000 sg ft home, the Orbi App speed test results (we ultimately had already traced the issue to faulty upload speed READINGS, not an actual slow upload speed THROUGH-PUT) now correctly reflects 4700-5100Mbps upload speeds with my ATT 5 fiber-gig service.
I’ll try to find your previous post and mark my issue as resolved. Thanks for all your suggestions and assistance!
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 28, 2024

Is there a specific FW version?

 

  • Roc1's avatar
    Roc1
    Luminary
    Dec 28, 2024
    V9.12.4.16, that was released somewhere around 11/20/2024. I upgraded the remaining RBE970/971 firmware shortly after it was released, and I also disconnected one of the 970 Satellites (I now have 1-971 and 1-970 in my 2000 Sq Ft mesh network).

    I think the updated firmware corrected the erroneously slow upload speeds shown in the Orbi App, and removing one satellite eliminated the 5/6Ghz WiFi channel interference that corrected my mesh node “dropped” hand-off issues and the WiFi to 5G+ cellular flip issue.