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Forum Discussion
System Crashed this morning (after Netgear released a firmware update for them also)
After running solid for 30 days around, the RBE973s system crashed. the RBR came back, BUT one satellite will not come online (or found by the RBR), the other satellite is stuck in optimizing. All...
Hi There,
Engineering Team here.
I will be messaging you directly.
Also for a quick fix. Reboot router and satellites. If satellites still have issues. Please try factory reset on satellites only and wait 10mins and they should come back up and running
I was running 9.10.0.2 when this happened this morning.
I tried to reboot the cable modem and RBR with no luck on getting the RBS’s running.
I finally got home and power cycled the RBS’s and both came back up.
I did the firmware update to the beta.
All went smooth , I did power cycle router and entire 970 system exactly as Furry recommended.
I noticed my soundbars took 5 minutes to connect after I power cycled them. Now I think all is working
I hope not but if it happens again I will try to get the logs
Unless you need the logs now?
Thank you all!!
Monitor for now and keep us posted.
