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Forum Discussion
brianld
Oct 19, 2023Apprentice
White LED always on
I set up my Orbi 973 system yesterday, which for the most part went smoothly. Strangely though, the LED at the bottom of the main router is solid white, and has been that way since setup. My 960 seri...
- Oct 20, 2023
Update on this:
I powered off the ONT for 15 mins, then powered on. Rebooted router. White LED remained on (solid).
After I went through a complete reset and setup of the Orbi from scratch again (see my other post on the admin portal issue), the white LED is no longer on! Seems that somehow the router was in a funky state or perhaps thought setup wasn't complete.
brianld
Oct 19, 2023Apprentice
It's on the latest GA firmware available from the Netgear website (V9.10.0.2_1.1.5).
Nokia XS-010X-Q ONT. Highly unlikely it's related to the ONT in my opinion, as I've consistently received IP assignment from ISP, Speedtest is just fine up/down (over 5Gbps both directions). Cabling is good.
I did a complete factory reset of everything this morning, despite it being a huge pain in the rear.
White LED remains solidly on.
FURRYe38
Oct 19, 2023Guru - Experienced User
What is the CAT# lan cable being used between the RBR and ONT?
What does the Internet status show on the RBR web page under Basic tab?
- brianldOct 19, 2023Apprentice
Cabling is CAT6 and is fine. Below are a few more screenshots for context.
- brianldOct 19, 2023Apprentice
Had a chance to perform a bit more tests this afternoon:
- Unplugged the router and both satellites.
- Waited 5 mins.
- Plugged in the router. Waited for solid white LED (about 5 mins).
- Plugged in first satellite (wireless backhaul).
- Waited 5 mins.
- Plugged in second satellite (wired backhaul).
White LED remains solidly lit on the router. There is another issue I've found (seemingly unrelated to the LED). Will start another thread on it so as to avoid confusion.
- FURRYe38Oct 19, 2023Guru - Experienced User
Did you als power OFF the ISP modem/ONT as well?