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Penevolpe's avatar
Penevolpe
Follower
Aug 04, 2021

2.4 & 5G lights are not on

So Power, Internet & wifi lights are all white and lit.  But none of our devices can find the network.  The 2.4GHz & 5GHz lights are NOT lit.  I have rebooted several times. 

 

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  • antinode's avatar
    antinode
    Guru
    Aug 04, 2021

    > Model: R7800|Nighthawk X4S AC2600 Wifi Router

     

       Firmware version?  Connected to what?

     

    > [...] The 2.4GHz & 5GHz lights are NOT lit. [...]

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read.  Look for the
    LED descriptions and "Troubleshoot".  Pay particular attention to the
    "WiFi On/Off button with LED".  Did you press it?  Further reading might
    not hurt, either.

     

       On the router's management web site, have you looked at the wireless
    status info on the ADVANCED > ADVANCED Home page?  Look for "Specify
    Basic WiFi Settings" in the User Manual?

     

       History?  What changed recently?  Bad hardware is also a possibility.