NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

yashi43's avatar
yashi43
Follower
Sep 17, 2022

2.4 ghz to 2.4 ghz ping doesn't work but 5.0 ghz to 2.4 ghz works

I have a strange thing happening on a new nighthawk RAX45 router I got. I have some items that connect on the 2.4 ghz band such as a printer, chromecast, grill, etc. What is strange is I cannot ping/connect/print/etc to them with my computers when they are on the 2.4 ghz network but I can ping/connect/print/etc when I am connected to the 5 ghz network. I was able to get it to work for a little while when I changed the channel from Auto to a specific one but after a brief moment reverted to not working. I have smart connect disabled (where the SSID is the same and the router manages if it is 2.4 or 5.0 ghz). Any know what the issue might be?

No RepliesBe the first to reply