NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

fatraw1976's avatar
fatraw1976
Aspirant
Mar 03, 2020

2.4 ghz wont turn off

For some reason my 2.4 ghz is broadcasting even when it says its cut off. My guest network is off the wifi on the router says off the wifi in the menu says off but for some reason its up and running. Can someone tell me why?

 

1 Reply

  • Fatraw1976, to stop the 2.4GHz radio from broadcasting, you may wish to test the following procedure. First, disable the 2.4GHz radio (ADVANCED | Advanced Setup | Wireless Settings | Enable Wireless Router Radio [be sure to also select “Apply”]). Second, reboot the router (ADVANCED | ADVANCED Home | Router Information | Reboot). Does this procedure succeed?