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2nd RAX80 and all it does is drop the internet connection a dozen times a day.
I'm on my second RAX80 replaced by Netgear under warranty and this POS drops the internet about a dozen times a day. The wife was video conferencing from home and once in each of three different vid...
So I'm going to chime in here to let you know that I am sitting in the same boat regarding throwing $300 out the window and buying a router that isn't garbage. I have similar issues plus a host of others. I bought the router in May 2019 and I've had a CONSTANT support case opened since. Netgear support has actually had the balls to tell me that nobody else is reporting the same issues, yet I jump on the forum and see post after post. A part of me has a really hard time spending that kind of money and then walking away but I'm sick of fighting with this garbage device. I don't think there's any hope to be honest. I am hoping enough people get sick of this and a class action suit is created.
Well this is why always tell people to buy older firmware stable routers and not jump to latest and greatest, you can try Asus and you will likely face similar issues as they use the same Broadcom AX chipset.... infact I have seen a few, not a lot, similar complaints. However it depends on your specific clients and settings that’s why not everyone faces issues, I wouldn’t be surprised if they are waiting on Broadcom for fixes, so they can include in another firmware assuming they figure it out. Considering not everyone has issues I doubt you’d have luck with any suite.
- If you have unsolvable issues, I would honestly just return it and get something older like the R7800, R8500 or their Asus counterparts.
If I could return it I would. I'm outside of the Amazon 30 day window for electronics.
If they cant fix your issue I would ask for an upgraded unti like the RAX120 for no additional cost because that is pretty painful if you had it that long. RAX120 is a Qualcomm shipset based unit and should be better relative to the Broadcom based RAX80 and RAX200.
Not buying the "latest and greatest" router is not the answer to devices (wifi router) which has been arround for decades now. It's certainly no excuse for bringing such a flawed consumer product to market. While I agree that older tech is sometimes more stable, that isn't the answer any more than sticking with carburetors over fuel injection was the answer.