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2nd RAX80 and all it does is drop the internet connection a dozen times a day.
I'm on my second RAX80 replaced by Netgear under warranty and this POS drops the internet about a dozen times a day. The wife was video conferencing from home and once in each of three different vid...
Well this is why always tell people to buy older firmware stable routers and not jump to latest and greatest, you can try Asus and you will likely face similar issues as they use the same Broadcom AX chipset.... infact I have seen a few, not a lot, similar complaints. However it depends on your specific clients and settings that’s why not everyone faces issues, I wouldn’t be surprised if they are waiting on Broadcom for fixes, so they can include in another firmware assuming they figure it out. Considering not everyone has issues I doubt you’d have luck with any suite.
If you have unsolvable issues, I would honestly just return it and get something older like the R7800, R8500 or their Asus counterparts.
If I could return it I would. I'm outside of the Amazon 30 day window for electronics.
If they cant fix your issue I would ask for an upgraded unti like the RAX120 for no additional cost because that is pretty painful if you had it that long. RAX120 is a Qualcomm shipset based unit and should be better relative to the Broadcom based RAX80 and RAX200.
- I'm in the same boat like many other users given the number of complaints here.
I can't return it as I don't have the packaging.
I could accept some of the advanced Wi-Fi6 functionally might be buggy in a new device but out of the box with the default settings & only SSID change it is not able to even maintain a 2.4G connection.
If Netgear really acknowledged there was a problem I think many people could understand that there was someone at least looking into it with the hope of a solution.
But until recently there's not even been an acceptance there is an issue which makes it much more frustrating.Alas, same problem with my RAX80. Spent time with customer support in mid-Feburary 2020, made some config changes, reset the router, and the problem seemed to go away... but then internet connection (both wired and wirefless) started dropping periodically throughout the day... but only for some URLs and not others. Extremely frustrating.