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Forum Discussion
2nd RAX80 and all it does is drop the internet connection a dozen times a day.
I'm on my second RAX80 replaced by Netgear under warranty and this POS drops the internet about a dozen times a day. The wife was video conferencing from home and once in each of three different vid...
If I could return it I would. I'm outside of the Amazon 30 day window for electronics.
I'm in the same boat like many other users given the number of complaints here.
I can't return it as I don't have the packaging.
I could accept some of the advanced Wi-Fi6 functionally might be buggy in a new device but out of the box with the default settings & only SSID change it is not able to even maintain a 2.4G connection.
If Netgear really acknowledged there was a problem I think many people could understand that there was someone at least looking into it with the hope of a solution.
But until recently there's not even been an acceptance there is an issue which makes it much more frustrating.
I can't return it as I don't have the packaging.
I could accept some of the advanced Wi-Fi6 functionally might be buggy in a new device but out of the box with the default settings & only SSID change it is not able to even maintain a 2.4G connection.
If Netgear really acknowledged there was a problem I think many people could understand that there was someone at least looking into it with the hope of a solution.
But until recently there's not even been an acceptance there is an issue which makes it much more frustrating.
Alas, same problem with my RAX80. Spent time with customer support in mid-Feburary 2020, made some config changes, reset the router, and the problem seemed to go away... but then internet connection (both wired and wirefless) started dropping periodically throughout the day... but only for some URLs and not others. Extremely frustrating.
6 weeks ago I discovered a permanent fix for all of my RAX80 problems. It's called the Archer C4000. Tri band, $150.00 dollars hasn't had ONE disconnect on anything period. I tossed the RAX80 in the garbage where it belonged.
Thanks BBAZ! Sounds like a great solution, despite shelling out another $150. Looks like prices have gone up a bit... best price I found online was $189 through amazon.