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pjtw's avatar
pjtw
Follower
May 22, 2020

31103084

My NETGEAR ROUTER is no longer under the 90-day phone support. I was never told I had a password. Now my Apple updates will not download because it asks for my NETGEAR password which I DO NOT HAVE. The phone help is asking for lots of money for this support. Is there any way I can get my password without paying the almost $100 for the support?

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  • michaelkenward's avatar
    michaelkenward
    Guru
    May 23, 2020
    pjtw wrote:

    My NETGEAR ROUTER is no longer under the 90-day phone support. I was never told I had a password. Now my Apple updates will not download because it asks for my NETGEAR password which I DO NOT HAVE.

     

    Password for what? Wifi access?

     

    That is on the label on the unnamed device.

     

    There is also a password there for getting in to the browser graphical user interface.

     

    If you visit the support pages:

    Support | NETGEAR

    you can feed in your model number and find the documentation for your hardware.

    It will also have any firmware for your device.

    Look for the model number on the label on the device.