NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TERRYNYBERG
Nov 26, 2024Aspirant
5 GHz Band not available on WIFI settings across all devices connected to my Netgear RAX54 Router
I am using a Netgear- CM1150V modem with ethernet connectivity to a Netgear RAX54 router (firmware is up to date (v1.0.16.132)). My service provider is Xfinity. My devices are connected to the router...
- Nov 26, 2024
is smart connect enabled?
TERRYNYBERG
Nov 26, 2024Aspirant
THANKS.
Switching the smart connect option (located in the 2.6 area of the page) to OFF fixed the problem of not having access to the 5G band.
Question: Why would the use of the Smart Connect option connect all of my devices to the 2.6 Band?
plemans
Nov 26, 2024Guru - Experienced User
Smart connect combines the 2x bands into a single ssid and lets devices roam between the 2 bands as needed. It wasn't that you "didn't have access", it just didn't show up as separate. Smart connect is a great feature but has to have some time for devices to roam between the bands. You can log into the attached devices through the GUI and see what band they're on. Devices can change throughout the day based off how much throughput or history of bandwidth they use. But they all usually start at 2.4ghz and migrate from there.