NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
5G wrong Password Tried many fixes all fail
Hi, I have an new replaced EX7700 Extender with latest software V1.0.0.210. Every day or so it disconnects from my 5G router and connects to 2G. When I try to go back to 5G it says wrong password. ...
try installing version .206 of the firmware to the EX7700. I've read of several people with issues on the .210 firmware.
So install 206, then do a factory reset. during the reinstall, disable auto-update.
try that first
Thanks! Found the .206 file downloaded and updated ( backdated the extender) factort reset as I was setting it up it asked for passwords for my 2G and 5G ( they are the same) and then tried to connect, came back with 5G password incorrect, I tred again and it took the 5G and I am now connected to 5G.
I'll keep my fingers crossed and see over the next few days if the issue is fixed. Double check it did ask me to auto update a couple of time, and I've disabled auto update and it is still at the .206 file.