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JR_251's avatar
JR_251
Follower
Nov 25, 2020

5Ghz disconnects with QoS on RAX45 Router

Response is greatly appreciated!

 

I own a Nighthawk RAX45 with Firmware  V1.0.2.72_2.0.45. Everytime I turn on QoS, My 5Ghz network is either slow or no internet whatsoever. Anyone who owns the same model have this problem too? If so, please explain how to fix. No problems with QoS when gaming on Wired connection though. 

2 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Dec 02, 2020

    Hello JR_251,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian 

  • Drew-M's avatar
    Drew-M
    Aspirant
    Jul 13, 2022
    Can confirm this is still an issue in July of 2022 🙂