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wonderr's avatar
wonderr
Aspirant
Sep 13, 2022

A specific period of log disappeared. why did it happen?

my router is rax10

 

The logs for the period between September 8 and September 13 is empty in admin page.

how can it be possible?

 

1 Reply

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Sep 13, 2022
    wonderr wrote:

    my router is rax10

     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    Check for various troubleshooting tips.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.