NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AClient
May 01, 2021Follower
A strange issue with RAX35 connection quantity
Just recently, I've encountered a really strange issue with my RAX35 router. I could not get an Internet connection even on my wired computer. Everything was OK with my Modem, my Router. No issues ...
antinode
May 01, 2021Guru
> [...] RAX35 [...]
Firmware version?
> Let's start.
Yes. Now that you've decided what the cause of the problem must be,
let's look at the actual evidence.
> After some break in using the local network/Internet on my iphone, I
> need to use the Internet on my iphone,
> RAX35 registers it as a NEW DEVICE(???).
Perhaps the router sees it as a different device because it presents
itself as a different device.
https://support.apple.com/en-us/HT211227
> I have never had that kind of issues with my older NETGEAR routers.
Which "older NETGEAR routers" did you use with devices running iOS
version 14.x?
ANewUser
May 01, 2021Aspirant
My router is RAX35v.2
My older one was AC2350.
My older one was AC2350.
- antinodeMay 01, 2021Guru
> My router is RAX35v.2
> My older one was AC2350."AC2350" is a speed, not a model number, and the firmware version
mystery is still a mystery, but the real question is whether you were
running iOS 14.x with it.> https://support.apple.com/en-us/HT211227
Did you read it? Did you try to "turn off the Private Address
setting for that particular network"? Or is at least one of us wasting
his time here?- ANewUserMay 01, 2021AspirantSorry.
My previous router was R7500v2.
And I have just deleted several duplicates of our iPhones, plus, three Alexa units.
After Alexa wakes up, RAX35v2 assigns a new network slot.- antinodeMay 01, 2021Guru
> My previous router was R7500v2. [...]
I guess that that answers my last question.
- ANewUserMay 01, 2021Aspirant
antinode wrote:>
> https://support.apple.com/en-us/HT211227
Did you read it? Did you try to "turn off the Private Address
setting for that particular network"? Or is at least one of us wasting
his time here?Sorry, I have switched from a small iphone screen to my computer - I can see know, I can read now.
Thank you very much for your comment. I've just turned off the Private Address on my iphone.
I'll do the same on my wife's one.