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Forum Discussion
About to become awful: Free Netgear Dynamic DNS
When I first got my RAX200 it was hard to believe it was limited to only having the choice of three DDNS providers, but at least the built-in "NETGEAR" option through NO-IP was free. A year later and ...
This is very frustrating!! Netgear needs to add free options (duckdns) or it's going to be time to look for other router/switch options.
This is completely unacceptable.
A non expiring Dynamic DNS account is a FEATURE of many Netgear routers, and I specifically purchased and recommended these devices based on their advertised feature set.
Netgear, you cannot REMOVE a feature that your customers have already paid for in the original cost of the device. Now that you are doing this, will you be providing partial refunds to cover the cost of a feature that your customers have already paid for?
To rub further salt into the wound, for DECADES you have deliberately limited the selection of DDNS providers in your routers to only paid-for services like Dyn and No-IP.
In all this time you could have easily added a "generic" DDNS provider option and let your customers select a custom URL for updates, but you have chosen not to and the only reason I can think of is that you have monetary contracts with these paid-for providers to force your customers to use them.
I will no longer be using or recommending Netgear routers because I cannot trust a device that has features removed unexpectedly without explanation and without equivalent alternative options provided.