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Forum Discussion
jgd2302
Sep 23, 2019Follower
ac1750 already registered
my product is AC1750 submitted a query last week ...about my product already registered so i cant add it to my account...no big deal...but i thought id see if i could, its not the end of the world i...
michaelkenward
Sep 24, 2019Guru - Experienced User
jgd2302 wrote:
my product is AC1750
Probably not. AC1750 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Your footer says "A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0". I guess you just picked the first thing you could find.
Look on the label on the thing to get the model number.
As to getting support, try this place.
If your question is about registering your device, you have a couple of options, try to find a local contact number (it exists in some countries but may be well hidden) or send a private message to one of the Netgear moderators here.
If you are really lucky, someone like Christian_R, ChristineT or DexterJB will step in.
They will probably ask you to send a private message with the serial number and the email address of your MyNetgear account.