Forum Discussion

Aspirant

May 02, 2021

Solved

Access Control went bye bye

All of a sudden I cannot get to my access control so that I can block or unblock devices. When I access my admin page from a PC based browser I am told to use the app on my phone. When I use the ap...

frustratedjerom
May 07, 2021
Thatnks for the response, CHristian. I used the tried and true method of doing a complete reset and now I am back. So, we are good and can close this thread. Thank you!

Christian_R

NETGEAR Employee Retired

May 06, 2021

Hello,

May you provide us with the model number of your router and the current firmware version it's on.

Thanks,

Christian

frustratedjerom
Aspirant
May 07, 2021
Thatnks for the response, CHristian. I used the tried and true method of doing a complete reset and now I am back. So, we are good and can close this thread. Thank you!
- Christian_R
  NETGEAR Employee Retired
  May 11, 2021
  Hello,
  
  Thanks for getting back with an update. Glad to hear you're up and running!
  
  Regards,
  
  Christian