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Forum Discussion

frustratedjerom's avatar
frustratedjerom
Aspirant
May 02, 2021
Solved

Access Control went bye bye

All of a sudden I cannot get to my access control so that I can block or unblock devices.  When I access my admin page from a PC based browser I am told to use the app on my phone.  When I use the ap...
  • frustratedjerom's avatar
    frustratedjerom
    May 07, 2021

    Thatnks for the response, CHristian.  I used the tried and true method of doing a complete reset and now I am back.  So, we are good and can close this thread.  Thank you!

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 06, 2021

Hello,

 

May you provide us with the model number of your router and the current firmware version it's on.

 

Thanks,

Christian 

frustratedjerom's avatar
frustratedjerom
Aspirant
May 07, 2021

Thatnks for the response, CHristian.  I used the tried and true method of doing a complete reset and now I am back.  So, we are good and can close this thread.  Thank you!

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    May 11, 2021

    Hello,

     

    Thanks for getting back with an update. Glad to hear you're up and running!


    Regards,

    Christian