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Solved
Access Denied after update to firmware version v1.1.4.28
I just manually updated to firmware version v1.1.4.28 on my Netgear RAX 43v2 router. After the update I can access my router through the Netgear app but am unable to get to the UI through the ip web...
No, only answer seems to be do a factory reset. Seems to be a firmware issue since across multiple router types.
I found if you disconnect the modem you can login with no internet connection. Then simply go to the support download page and manually update back to 1.1.3.18. I have no idea why this is happening and have tried everything under the sun factory restarting router and modem in different orders to no avail. I cannot login via PC nor app. There is a new feature being added under Advanced, Security called Protection Engine and have tried disabling it but still no workie. I'm running the updated firmware now and just disconnect if management is needed which isn't very often but pisses everyone in the house off ; ) Hope someone realizes what is wrong and they release a hotfix soon. Good Luck
Well today I had the day off with nothing to do, so I figured I'd waste a couple hours of my life and factory reset this POS and see if it works. Low and behold, I can confirm, a factory reset works. Actually fixes this login problem on the new firmware. Everythings working like before, so far so good. I believe the issue has to do with a new "feature" NG put in this firmware. Under the security tab, there is a new toggle for "Protection Engine", and it is toggled "On" by default. Searched for "Protection Engine" and many OP having issues with this. For now I'm turning it off until a full explanation from NG what it actually is, and what it actually does. So far, firmware has been stable, but only time will tell. So in summary, YES, a factory reset will fix your login issues with the web interface. I know it sucks to do, but it does work...
Well ill be damned. Did the factory reset and setup from scratch and now it works. What good is a backup if you can't use it. My problem was I kept loading in the backup config. So now I can get into management via PC but not the app. Deleted app, restarted phone, installed app and it keeps telling me login timed out, try again or restart your device. Restarted everything including modem to no avail. I have never had this much trouble with a wifi router before.
Maybe make a new back up now?
