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Access Denied after update to firmware version v1.1.4.28
I just manually updated to firmware version v1.1.4.28 on my Netgear RAX 43v2 router. After the update I can access my router through the Netgear app but am unable to get to the UI through the ip web...
No, only answer seems to be do a factory reset. Seems to be a firmware issue since across multiple router types.
Well today I had the day off with nothing to do, so I figured I'd waste a couple hours of my life and factory reset this POS and see if it works. Low and behold, I can confirm, a factory reset works. Actually fixes this login problem on the new firmware. Everythings working like before, so far so good. I believe the issue has to do with a new "feature" NG put in this firmware. Under the security tab, there is a new toggle for "Protection Engine", and it is toggled "On" by default. Searched for "Protection Engine" and many OP having issues with this. For now I'm turning it off until a full explanation from NG what it actually is, and what it actually does. So far, firmware has been stable, but only time will tell. So in summary, YES, a factory reset will fix your login issues with the web interface. I know it sucks to do, but it does work...
Well ill be damned. Did the factory reset and setup from scratch and now it works. What good is a backup if you can't use it. My problem was I kept loading in the backup config. So now I can get into management via PC but not the app. Deleted app, restarted phone, installed app and it keeps telling me login timed out, try again or restart your device. Restarted everything including modem to no avail. I have never had this much trouble with a wifi router before.
Maybe make a new back up now?
- Factory reboot allowed me to access router via ip address again. Pain to have to redo all settings. Come on Netgear!
Ok, factory reset and config from scratch got me back into PC management but app still didn't work. Had a thought of doing another factory reset and doing the startup config from the app and bingo, now management via PC and the access anywhere side of the app works but not the local. Why wouldn't I be able to login to my router locally? I can get into it via browser on my Wi-Fi. Super weird.
1modulator wrote:
What good is a backup if you can't use it.
As an experiment, did you try using your pre-update backup after your did the reset and got back into the router?
If it works, great. If not just reset again. All you have lost is few minutes of your life. But if it works, it could save some people hours of rebuilding their settings.
I ask because have seen several "don't restore the settings" messages, but nothing that suggests that someone has tried it.
