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Forum Discussion
chinlung
Nov 30, 2021Aspirant
After updating to the latest firmware version (1.2.3.28), the RAX120 v1 cannot use "Anywhere Access
Hi, As mentioned in the title, after updating the RAX120 v1 to the latest firmware version (1.2.3.28), I was unable to connect to the RAX120 via the internet using "Anywhere Access" via the Night...
FURRYe38
Nov 30, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last update?
chinlung
Dec 01, 2021Aspirant
Hi FURRYe38
I'm having a hard time seeing the manufacturer and model of the ISP's modem/ONT, but I can explain the current setup.
My network is connected from the ISP's fiber optic network (300M) to the building's chassis and then to the place where I live, through my home network wiring first to the Netgear Switch Hub (NETGEAR GA308T-100NAS) and then to the RAX120.
In addition, I updated the firmware through the management interface and did not restore the factory settings or reset them, because my previous settings would have been lost, which was a bit troublesome for me.
Is it necessary to restore or reset the factory settings to solve this problem?
However, I'm curious if RAX120v1 users will also have this problem after updating to the latest version of the firmware?
- FURRYe38Dec 01, 2021Guru - Experienced User
Had this been working at some point on the RAX router?
Normal connection methods for routers are ISP services>RAX router<>Lan Switch after the router.
- chinlungDec 21, 2021Aspirant
FURRYe38 wrote:
Had this been working at some point on the RAX router?
Normal connection methods for routers are ISP services>RAX router<>Lan Switch after the router.
I apologize for not replying during this period of time when I was busy with work.
I have reset the parameters and returned to the factory settings as you suggested, but unfortunately the function is still not working properly. And it's still easy to crash after a period of time (can't connect, even to the management interface can't enter), and need to turn the power back on to solve the problem.
Regarding the connection method you mentioned, since I have another NAS that needs to connect directly to the ISP and will allocate the IP through the ISP, the ISP services will first connect to the Switch Hub and then connect to the RAX Router, as follows.
/->NAS(Static IP)
ISP Service ->Switch Hub -<
\->RAX Router(Dynamic IP) -> Computer or Mobile (Wired or wireless local LAN)