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LLEONG's avatar
LLEONG
Tutor
Sep 08, 2021
Solved

Aladdin garage door does not work with Nighthawk MR60 mesh network

My Aladdin Connect garage door is not able to access the internet on my new Nighthawk MK63 AX1800 mesh wifi 6 router (Costco version). The router was just purchased Sept 2021 and has the latest firmw...
  • LLEONG's avatar
    LLEONG
    Sep 09, 2021

    Thank you for your question. Actually, the problem has gone away. Before I get into the details, I have a detached garage. I believe the router itself can connect to the garage door opener but the signal is weak. I installed a satellite closer to the garage to get a better signal but the signal remained weak. The distance is not very large -- maybe 60 feet -- from the satellite. However, I experienced this problem early in my installation. I finished the installing the satellites and I left everything alone. After a few hours, the Aladdin Connect app told me that the garage opener was back online. Now the signal is strong; earlier it was weak. I signed onto the router with my browser and checked the firmware update status of the router and 2 satellites; the satellites were now the same firmware number as the router. Earlier the satellites were a different release. I suspect that the satellites automatically updated their firmware, rebooted, and that solved my connectivity problem.