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Forum Discussion
CyberTri
Apr 21, 2019Apprentice
Alexa not supported on RAX80??
Hey Netgear... Am I tripping or did you guys just release a brand new AX wifi6 device that doesn't support Alexas?! Did I just upgrade my X6 (supported) to an RAX80 to lose my Echo Spot and Echo s...
CyberTri
Apr 24, 2019Apprentice
Please do!!
Christian_R
Apr 30, 2019NETGEAR Employee Retired
Hello Cybertri,
Thank you for your patience. The RAX80 supports Amazon Alexa devices and the landing page will be updated accordingly. If you're still experiencing issues, please send me a message with your contact info and I can ask support if they can reach out to you as soon as possible.
~Christian
- CyberTriAug 11, 2019ApprenticeConstant issues. It works. Then it doesn't. I put in the password it says "incorrect password " or "authentication error". Reboot the Alexa. It connects. 20 min or a day later.... can't connect.
What is the deal here?- Scott911Jan 01, 2020TutorSame for me. I just installed the RX75 and the Amazon DOT works, however the Amazon ECHO does not work. It worked perfect with the Asus Router. I thought the Nighthawk would work just as good or better. I hope we get a solution. I am disappointed.
- CyberTriJan 01, 2020ApprenticeIs your UPnP on or off? Turn it on and reboot the Echo. I've discovered a bug with UPnP and have a running ticket.