NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
CyberTri
Apr 21, 2019Apprentice
Alexa not supported on RAX80??
Hey Netgear... Am I tripping or did you guys just release a brand new AX wifi6 device that doesn't support Alexas?! Did I just upgrade my X6 (supported) to an RAX80 to lose my Echo Spot and Echo s...
CyberTri
Jan 01, 2020Apprentice
Just an fyi to all coming here. Firmware Version 1.0.1.70 still has the disconnect / authentication issue.
Netgear sent me a new RAX80. Same issue. Especially with Amazon Show and Dot (both have screens).
This has something to do with UPnP but I dont know what exactly. Netgear support isn't exactly vigilant on solving this.
Netgear sent me a new RAX80. Same issue. Especially with Amazon Show and Dot (both have screens).
This has something to do with UPnP but I dont know what exactly. Netgear support isn't exactly vigilant on solving this.
honndawg
Feb 05, 2020Aspirant
Is there any update on this Issue? Still on Firmware Version 1.0.1.70. Is there a time frame for a new firmware version release. I am so frustratued with not only my Alexa Show device connectivity issues, but also random connection drops throughout the week between cell phones and my smart hub. Didn't have this issues with my Asus Router. If nothing is done soon, I might just take it back and try a different brand of Wifi6 Router.
- Scott911Feb 05, 2020TutorYes
Spectrum techs came to the house. They tested everything and adjusted the input and output. The end result is the modem wont work with Spectrum in Big Bear. Actually this is the first Docsis 3.1 modem that didn’t work. I returned it and went to the Spectrum modem. Unfortunate! - CyberTriFeb 06, 2020ApprenticeNetgear replaced my RAX80 router and I still have the exact same issues. Recently I checked the 20/40 coexist setting. It seemed to stabilize the network for me over the past 2 days. Can you check if you have the setting enabled?