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Forum Discussion
Alexa not supported on RAX80??
Hey Netgear... Am I tripping or did you guys just release a brand new AX wifi6 device that doesn't support Alexas?! Did I just upgrade my X6 (supported) to an RAX80 to lose my Echo Spot and Echo s...
Having the same issues, only they didn't start with the nighthawk. I had an Orbi that did the same thing for around a year before i bought the rax80. Happens with the spot and show 2nd gen, but not echo 2nd gen, dot 2nd gen, or show 5. I've had times when that would work flawlessly for weeks, then out once to over twenty times daily. Even tried making them forget and re- entering the wifi and still said incorrect password. Tried changing authentication type, setting static ip, all sorts of things, but not having any luck.
Exactly! It happens mostly for my first gen Echo Spot. It's clear that Netgear has problems with Amazon equipment and they refuse to discuss it.
- I've actually come to the opposite conclusion here. The fact that both the new show 5s and 8s will stay connected, that screenless echos stay connected, shows that Amazon, not Netgear either decided "let's try something new" on this one (or maybe the failure of Orbi with Alexa left Amazon developers resentful) so they are configured in a way to connect "differently". No other explanation seems reasonable considering the first and third gen models seem to have no problems.
And here I am, having had nearly two months with no connection issues throughout my house, then, over the last week, it all started over again.
I'm ready to leave Netgear and Alexa behind for other solutions. Not like I can get prime 2 day shipping right now anyway so why support then otherwise.- I have a show 8 now. No issues. I connected my original Show through an Asus rt88 repurposed into an extender. I sold the Echo Spot. So far so good.
