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Forum Discussion
Alexa not supported on RAX80??
Hey Netgear... Am I tripping or did you guys just release a brand new AX wifi6 device that doesn't support Alexas?! Did I just upgrade my X6 (supported) to an RAX80 to lose my Echo Spot and Echo s...
If you havn't already tried this, disable smart connect (the service that manages whether you are on 2.4 or 5 GHz automatically). That resolved connectivity issues with all my Alexa Devices.
- But... that's a feature I want and need to use? I don't want my devices connecting to two different SSIDs. And only Netgear has this issue. Not Asus. Not Dlink. Not Google.
Netgear.
Hey Netgear. If the older gen Amazon devices don't work with authentication between 2.4 and 5hz smart connections. Here's a thought. Ask Amazon to tell you what their aspect their devices have trouble with and release a patch.
Can I fix it for you? Im a security engineer. Give me access to the base code and an Amazon contact. I will fix it for you.
CyberTri wrote:
But... that's a feature I want and need to use? I don't want my devices connecting to two different SSIDs. And only Netgear has this issue. Not Asus. Not Dlink. Not Google.Are you sure?
- Asus RT-AX88U owners have to use the guest network or disable the smart tri-band to make any Echo Dot connect (check the Amazon.com comments on this router from the last few weeks!)
- Dlink - I don't know, have not investigated.
- Google does have a Wi-Fi 6 router?
