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Forum Discussion
Alexa not supported on RAX80??
Hey Netgear... Am I tripping or did you guys just release a brand new AX wifi6 device that doesn't support Alexas?! Did I just upgrade my X6 (supported) to an RAX80 to lose my Echo Spot and Echo s...
Glad you found this forum. Yes. Sometimes it seems that the Echo devices are not compatible. Once user said the only way to get them to work is to disable smart connect which takes both 2.4hz and 5hz ssids and combines them into one wifi network.
I won't be doing that as it's a primary reason I bought the RAX80 router.
NETGEAR.... stop ignoring the issue and get a fix in place. You have plenty of beta testers in this forum. You already admitted it is an issue. You can combine ssids in your lab and see that gen 1 Echos (specially dot & spot) have problems. It used to only be an issue with UPnP (garbage) turned off. Now my Echo Dot always fails!
I won't be doing that as it's a primary reason I bought the RAX80 router.
NETGEAR.... stop ignoring the issue and get a fix in place. You have plenty of beta testers in this forum. You already admitted it is an issue. You can combine ssids in your lab and see that gen 1 Echos (specially dot & spot) have problems. It used to only be an issue with UPnP (garbage) turned off. Now my Echo Dot always fails!
CyberTri There are different parties involved: On both sides (Netgear and Amazon!), the radio chipset maker, the radio firmware (binary code loaded at boot time into the radio controllers). Well possible the wireless client involved does struggle when the radios are sending out additional control frames... That won't be the only client which does have (or had) interoperability issues with the "new" Wi-Fi 6 radios (Inhell was very prominent, almost no newer wireless client associated initially!) or with some enhanced management frames (for roaming/neighborhood information) what prohibited several other mobile phone or IoT to associate with a wireless.
Netgear has integrated at least three different vendors Wi-Fi 6 radio chipsets in this product line - Broadcom (RAX80 ,RAX200), Qualcomm (RAX120), and Intel ex.Infinion (RAX40) - all have some pros and cons (like features not available(), and all have some issues.
- Hold up. Are we trying to say this is ok? Turn off UPnP and Samsung galaxy s10 Android devices also have auth issues.
Why doesn't Asus have the exact same issues? They have single SSID merging and you can turn off UPnP.
Hey Netgear, can I get a refund I would like to buy a router that works. You have decent distance, speed, AND external drive speed access is good. I even like your menu and access control features.
But your compatibility? FAIL
