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Forum Discussion
Scobleizer
Oct 25, 2019Aspirant
All sorts of connection problems with RAX80 and EAX80s
I'm having a ton of problems. Had this setup for about two weeks now, RAX80 hooked up to an AT&T fiber line and two EAX80s. When they work everything is amazing and fast. The problem is they almost a...
GabboCH
Oct 27, 2019Apprentice
There are lots of threads with basically the same connectivity issues. 2.4, 5G or both drop randomly & repeatidly.
Given that an RAX80 & two EAX80 would be south of $1000 I'd just return it.
The only support suggestions seem to be selecting a manual Wifi channel, disabling SmartConnect or downgrading to an old firmware.
Scobleizer
Oct 28, 2019Aspirant
Changing the channel settings to 11 for my 2.4Gz setting fixed my problems. Thank you for the suggestions!
- GabboCHOct 28, 2019ApprenticeWill be interesting to see if the problem stays away.
Are you running the latest firmware (64) because in the release notes of this software it says that channels 1, 11,12,13 will not be used if the channel is set to AUTO mode.
However, I am using this firmware & the router still used channel 1, which is giving me these connection problems.
I'm waiting for an answer of the release notes are wrong or the firmware isn't working as it should be.- ScobleizerOct 28, 2019Aspirant
Sorry, I was mistaken. I set it to channel 6. Yes, I'm using the latest firmware. I also turned off Smart Connect. Have separate SSIDs for 2.4Gz and 5Gz.
- Christian_ROct 30, 2019NETGEAR Employee Retired
Hello Scobleizer,
Thank you for taking the time to post. I'm curious to know how you have the extenders set up. Are they connected to each other or are both extenders connected to the router?
Thanks!
Christian