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Forum Discussion
All sorts of connection problems with RAX80 and EAX80s
I'm having a ton of problems. Had this setup for about two weeks now, RAX80 hooked up to an AT&T fiber line and two EAX80s. When they work everything is amazing and fast. The problem is they almost a...
I just got an EAX80 last week to extend my RAX80 router and have had nothing but issues as well. Any device connected to the EAX80 has constant latency/ping issues and connections temporarily stop functioning causing the device to not be able to load a web page or my video stream to constantly freeze.
My RAX80 router works perfectly fine and anything connected to it works, the EAX80 extender is the issue.
I have tried all the tricks in the book from manually updating the firmware, factory reset, setup as new, try multiple locations, try multiple different setups, fastlane/basic, one name, change channels, etc. and nothing fixed the problems. The EAX80 is completely unusable and it's latest firmware is already over 8 months old.
If I can't get a Netgear EAX80 to work properly with a Netgear RAX80, Netgear you have serious quality control issues. I have given up and am going to return this paper weight.
Try hardwired connection and set it in AP mode instead of connecting to RAX80 wirelessly
- Doesn't that defeat the whole purpose of having it as a wireless extender if you're going to hardwire it anyways?
carys4 wrote:
Doesn't that defeat the whole purpose of having it as a wireless extender if you're going to hardwire it anyways?I have the EAX80 as an AP so that devices in rear of house have a stronger connection. It is in same room as RAX80 but set to AP mode and hardwired over Ethernet. My house is small but due to layout would get disconnects in rear... EAX80 solves issue by placing it closer to rear of house and higher up than RAX80 which is near middle of house and closer to ground.
Using channel scanner I looked for free channels and set EAX80 to lower channels and RAX80 to higher channels to avoid interference. So far it works pretty well... the speeds are slightly less than RAX80 but I usually connect main devices to RAX80 and other less important stuff to EAX80.I have smart connect turned off and separate names for all four networks ... two 2.4GHz and two 5GHz with each device set to only one network to keep them from roaming. The EAX80 networks are hidden but saved in phone and set not to auto join. If I am in rear of house on primary device and drop from RAX80 then I manually switch to EAX80.
It would be nice if didn't have to hardwire and could move it farther away but then would have more interference due to it connecting wirelessly to EAX80.... it would be nice to use smart connect and roaming also but more trouble than it's worth and easier to lock devices to router or AP and manually switch networks if needed.
The Comcast Gateway puts out a signal even if in bridge mode and disable hotspot so must change its channels also before putting it in bridge mode. I moved its channels to 11 and 165 so not overlapping with Netgear equipment. Doing that solved most interference issues for me. My Sonos setup is also set to 11 but can not manually set the 5Ghz for surrounds on Sonos.
Sonos has web interface can see what channel it auto selects for surrounds... it usually will move to avoid the other three 5Ghz channels. Occasionally I will see drops in speed and usually will notice Sonos has moved to channel already occupied. Turning it on and off will get it to move back to better channel.
Frustrating have to micromanage everything constantly but I would rather be able to than not. That is reason have toughed out Netgear issues since many other alternative routers such as Eero, Google WiFi, or Amplifi Alien don't even have channel selection which ends up causing more issues if they all jump around each other constantly.