NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jason218's avatar
jason218
Initiate
Jul 11, 2020

Always get "Router not found" when setting up mk62 via Nighthawk app

Hi,

 

I bought mk62 yesterday and managed to connected it to the internet.

However when I tried to configure it over the nighthawk app on my android phone it keeps giving me this error "Router Not Found" even I already connected to the default "NETGEAR94" wifi network. I've also attached the version of the firmware that is running now.

Any idea why it's not working as expected?

Thanks in advance.

2 Replies

Sort By
  • jason218's avatar
    jason218
    Initiate
    Jul 11, 2020

    vI've fixed this issue by rolling the MR60 to the last version MR60-V1.0.4.96_2.0.41.chk which I found on Netgear's support website. Now everything is back up running again. 

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jul 15, 2020

      Hi Jason,


      Thanks for updating your post as it may help others. 

       

      Christian