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Forum Discussion
jjmarlia
Dec 24, 2020Aspirant
Amazon Fire Stick Streaming Issues with C7000v2 Nighthawk Modem/Router
For the past few months, I have had issues streaming specific programs, particularly from Disney+ on multiple Amazon Fire Stick devices (Gen2 and 4k). I have both devices connected through a Etherne...
jjmarlia
Dec 28, 2020Aspirant
Update:
- Issues remain, with many programs on Disney+ still not streaming properly (while others will).
- Since my original post, I have reset my C7000c router to factory defaults (first with the doing recovery of settings and then later with accepting all factory defaults and only reseting the wi-fi SSID's.
- Unfortunately, I cannot control the FW versions which is managed by Spectrum so I can't test an earlier release. But I'm not finding any community postings that would implicate the FW.
- We added a new Amazon Fire TV Stick (4k) from Christmas and it, like the other two, has the same issue.
I remain at a loss as to how to debug this further. I've not talked with support representatives yet but I'm expecting a lot of finger pointing between Spectrum, Netgear, Amazon, & Disney+. I'd still appreciate any advice that this community might provide. Thanks.