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Forum Discussion

Chuckri's avatar
Chuckri
Follower
Mar 30, 2023

Amazon Issue

Hello, I have had the raxe500 for a little over a month now. I love the speeds on my tablet and phone. Unfortunately since swapping out routers my Amazon echo and show devices keep dropping off of t...
Kitsap's avatar
Kitsap
Master
Mar 30, 2023
Chuckri wrote:

Hello,

I have had the raxe500 for a little over a month now. I love the speeds on my tablet and phone. Unfortunately since swapping out routers my Amazon echo and show devices keep dropping off of the network. So have some of the smart lights that I have.

Anybody else having this issue or any suggestions how to fix it?

You need to set your 2.4 GHz band for a 20 MHz wide channel only.  iOT devices work better on the narrow channel and none of them require any bandwidth throughput.  Set the channel selection to manual.  The best channels are 1, 6, or 11.