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Forum Discussion
Wayne1938
Jun 01, 2019Guide
Amber internet light stays on
My modem is a Motorola MB8600 and have had two Netgear routers working with it before without any problems Trying to set this new router up I have ran into problems where the internet light stays am...
schumaku
Jun 01, 2019Guru - Experienced User
Afraid, open yet another thread on an ongoing issue -> https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX40-refuses-to-detect-internet-can-t-even-get-to-settings-page/m-p/1758606#M1467 does not help much.
schumaku
Jun 01, 2019Guru - Experienced User
As these are brand new routers, we strongly suggest to create a formal support request via https://my.netgear.com/ -> My Account -> My Support -> [Contact Support]